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How does Review and Rating Moderation work?
Online reviews are crucial to your brand’s reputation. They draw new customers as previous customers share their thoughts, opinions, and experiences with your brand. While positive reviews build the brand’s value, negative or defamatory ones draw more attention and causes distrust. To prevent such mishaps, Foiwe helps moderate the reviews and ratings receives to provide the customers with a safe and trustworthy experience.
Moderating reviews and ratings do not mean to simply remove all the negative or unflattering ones. At Foiwe, the focus is to provide a space for healthy criticism and positive change while keeping your brand away from reviews that are baseless, obscene, advertisements, spams or harmful .
The expert moderation technocrats at Foiwe work around the clock to evaluate reviews and ratings for their reliability to provide you with honest customer feedbacks.
Rating and Review Moderation tools can be used across platforms to keep a tab on how your audience perceive your brand’s identity.
In the long run, review and rating moderation systems helps you build your brand’s value and image, here’s how.
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