Infrastructure

Use proven methods and robust technology to ensure uninterrupted business productivity

Proactive use of technology and services that boost productivity are vitals that keep businesses on the edge of their rapidly expanding demands. The real challenge is keeping the IT infrastructure that makes up those services.  

In order to do this, Infrastructure Management requires a systematic approach to monitoring the different elements in an organization. This includes assessing, designing, and executing new processes to ensure that they are effective and efficient. Foiwe deals with managing all these elements that drive daily business operations in the background, so you can deliver on your customer expectations with ease. 

Real-time diagnostics and monitoring solutions are integrated with the services Foiwe offers, providing the leverage to resolve IT issues or circumvent unexpected incidents that hinder business functionality. Foiwe excels in simplifying processes that directly impact essential services that adapt to budget constraints without crippling business capabilities. 

Infrastructure Services

Gathering information, transparency in reporting, and a versatile management workflow that is efficient are costsaving are rolled into one service by Foiwe. These services branch out to deal with various areas of focus to support your business. 

Incident Management

Incident management minimizes
the adverse impact of
unexpected events by restoring
functionality as quickly as possible.

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Change Management

Change Management processes
enable smooth execution of
change initiatives without sparking
disruption in everyday operations.

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Problem Management

Problem Management prevents,
resolves, and controls
IT-related issues before they
cause noticeable damage.

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Incident Management

Incident management minimizes the
adverse impact of unexpected events
by restoring functionality
as quickly as possible.

Read More

Change Management

Change Management processes
enable smooth execution of
change initiatives without sparking
disruption in everyday operations.

Read More

Project Management

Project Management aims to bring fast,
consistent delivery of products
or services to clients through
a systematic approach.

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Problem Management

Problem Management prevents, resolves,
and controls IT-related issues
before they cause
noticeable damage.

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Project Management

Project Management aims to
bring fast, consistent delivery of
products or services to clients
through a systematic approach.

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Customer Experience

Build solid customer relationships
across business communication
channels by employing great tech
and CX experts.

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Case Studies and Reports

Key States

Accuracy
SLA
Availability
Customer satisfaction

We Manage

More than 1.5K endpoint per day
Around 40k user interactions per day
Close to 15K support tickets every day
Around 200 Projects per day

Related Services

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