Content Moderation Services 

Community Management

Regulate healthy discussions and interaction in online communities.

The Working of Community Management

In niche communities where the allowed content often falls in a grey area, moderation can be quite a challenge. Providing a safer environment to share content is the crucial goal, as the platform involves a high risk of unwanted user content.  

A community moderator is also responsible for enforcing community guidelines and can be required to deal with anything ranging from abusive comments, spam, and trolling. At Foiwe, community moderators have a high degree of autonomy and are empowered to carry out their duties with agility. They also have the authority to set up rules and guidelines for users, implement user policies and enforce rules as they deem fit. 

The community manager or moderator is not just responsible for determining the appropriateness of content but is also responsible for all aspects of content, including comments. Moderators have in-depth knowledge on a host of topics, including cyberbullying, online harassment, privacy, and many more.  

Benefits of Community Management

Our team of community moderators is always active online. Thus, our community moderators can detect threats and undesirable user activity 24/7. They are thus on call for any risks that may occur. Furthermore, our community moderators are expert users of the platform who have a genuine interest in the online space. They ensure that rules are understood and applied without any friction. 

Protect candid ideas
Foiwe’s moderators strive to enforce community rules without compromising the essence in the exchange of ideas.
Support Anti-Piracy
Online communities often serve as portals that exploit free sharing of material to facilitate software piracy and other intellectual property. Community Management can help keep this in check.
Dedicated Relationship Manager
All moderations are monitored and approved by a relationship manager.

Case Studies and Reports

Applications and Capabilities

Chat and IM Moderation as a service, scrutinizes user ideas and discussions to validate chat content that are posted online.  

Applications

  • Discussion groups and Forums

Capabilities

  • Online communities and forums function 24/7, and that just makes conflicts more probable. However, Foiwe’s round-the-clock moderation service minimizes that probability

Blog Articles

For important updates, news, and resources. 

Related Services

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